THE FOLLOWING USER AGREEMENT DESCRIBES THE TERMS AND CONDITIONS ON WHICH ZAPPY CABS OFFERS.
All the Services provided by Zappy Cab to you by means of your use of the Website, etc.
All the bookings and services avail by customer are governed by this terms and conditions as published on the company website zappycab.com
By accepting these User Terms and Conditions, you agree that you shall defend, indemnify and hold the Zappy Cab rules.
The pricing of Zappy Cab taxi hire is self regulated and not prescribe by any regulatory authority.
Zappy Cab shall be entitled to update or delete any or all these terms and conditions at any time.
Zappy Cab does not warrant that this site, or e-mail sent from Zappy Cab are free of viruses or other harmful components. Zappy Cab will not be liable for any damages of any kind arising from the use of this site.
The customer shall pay the taxi fare as displayed on your booking receipt and also has to pay additional Kms/waiting charges, parking charges, additional night surcharge (where applicable) and any fee or taxes imposed by the law or required to be paid for availing of the taxi services.
The customer agrees and acknowledges that the use of the services offered by Zappy Cab is at the sole risk of the customer and that Zappy Cab disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law. Without prejudice to the above, Zappy Cab makes no representation or warranty that:
(a) The taxi service will meet your requirements;
(b) The taxi service will be uninterrupted, timely, secure, or error-free.
Zappy Cab shall not be jointly or severally held responsible or liable for any loss or damage, howsoever caused or suffered by the customer arising out of the use of taxi services offered by Zappy Cab or due to the failure of Zappy Cab to provide services to the customer for any reason whatsoever including but not limited to the customer’s non-compliance with the services recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunication system or other circumstances whether or not beyond the control of Zappy Cab or any person or any organisation involved in the above systems.
Without prejudice to the above, Zappy Cab shall not be joint and/or severally held liable for any direct or indirect loss or damage which may be suffered by the customer as a result of any failure by Zappy Cab to provide a taxi to the customer within any stipulated time even if Zappy Cab has agreed to provide the taxi or even if the customer has advised Zappy Cab of the possibility that any such loss or damage would result if the taxi is not provided at all or within the stipulated time.
The customer shall indemnify Zappy Cab from and against and in respect of any or all liabilities, losses, charges and expenses including legal fees and costs on a full indemnify basis) claims, demands, actions and proceedings which Zappy Cab may incur or sustain directly or indirectly from or by any reason of or in relation to the used of purposed use of the services by the customer and shall pay such sums on demand.
Zappy Cab shall be entitled at any time without giving any reason or prior notice to terminate or cancel booking of taxis done by the customer.
Zappy Cab maximum liability is limited to refund of the amount of fare charged for the particular transaction, only in case the user has actually suffered any loss in the said trip and proved the same to the satisfaction of Zappy Cab. For Airport or Bus or Railway station drops, Zappy Cab is not liable for compensating customer for missing the flight/bus/train due to any delays or non availability of taxi.
Zappy Cab promotes all its customers to take full responsibility of their items. In case of the lost items inside the Cabs during the journey, Zappy Cabs will try to locate the items on a best-effort basis but is not responsible for the same in case of loss or damage to the same.
The courts of Vadodara, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by Zappy Cab or the agreement or arrangement between Zappy Cab and the customer.